LeanDNA recognizes and values your privacy. LeanDNA has created this Privacy Policy to disclose its use of personal data you provide when you access or use LeanDNA’s online and/or mobile services, websites, and software provided on or in connection with the services or web sites (collectively, the “Website”).  

This Privacy Policy covers only data collected through the Website and not any other data collection or processing, including, without limitation, data collection practices of other web pages to which we link or data that we collect offline or through non-LeanDNA websites, products, or services. Occasionally, we may refer to this Privacy Policy in notices and consent requests related to special-purpose web pages, for example, if we invite you to submit ideas to improve the Website; under such circumstances, this Privacy Policy applies as modified in the particular notice or consent request (e.g., with respect to types of data collected or purposes of collection).

By subscribing, registering to download, or requesting any information on our Website, you consent to us contacting you with information regarding our products and future content offers. You may opt out at any time by clicking the “Unsubscribe” link found in the footer of our email messages or by emailing us at team@leandna.com with the subject line “Unsubscribe” from the address from which you wish to unsubscribe.

1. Information We Collect

In some instances, you may provide us with your personally identifiable information, which could include: your name, street address, telephone number, email address, job title, and any other information we collect about you that by itself is not personally identifiable information but if combined with personally identifiable information could be used to personally identify you.

Examples of when this takes place would be when you contact us, download information like a white paper, request a service, subscribe to email notifications or newsletters, comment on blog posts, offer reviews; or submit any other information capture form.

We use this information in a number of ways. For example, we use email and other addresses and contact information for support, notifications, to provide you with information or offers, to distribute service and policy updates, and to share marketing releases.

Terminus may also collect non-personally identifiable data for the purposes of cross-device tracking for targeted advertising. You may wish to review Terminus’ Privacy Policy. The Terminus tracking pixel is only present on the publicly accessible  LeanDNA website.

2. Consent

LeanDNA offers any user the choice to utilize the Website. If you choose to use the Website, you are specifically consenting to the use of any information you have provided to LeanDNA as set forth herein and in the Terms of Service.

3. Security

The Website has security measures in place to protect the loss, misuse, and alteration of the information under LeanDNA’s control. LeanDNA uses TLS encryption, access control policies, anti-virus programs, and firewalls to protect information under our control.

We use reasonable efforts to maintain accurate information and use physical and technical safeguards to secure your data.

We use third-party providers to provide the technology required to provide our Website,  including hardware, networking, software, and storage.

These facilities may be located in the United States of America or in other geographies. 

Although we will use reasonable efforts to secure network communications and our physical locations, we cannot guarantee that the information submitted to, maintained on, or transmitted from our networks or locations will be completely secure.

4. Sharing Data With Third Parties

To provide services via our Website, the information we collect and receive may be disclosed to third parties as (i) described in this policy, (ii) if you otherwise give your consent, or (iii) if the disclosure is legally required.

If you choose to contact us using a contact form like the one on our contact page, or if you choose to request information like an e-book or download through one of our online forms, the information that you submit will be forwarded to Salesforce who provide us with email and CRM services. We consider Salesforce to be a third-party data processor.

If you choose to contact us via email, the information you supply will not be stored by this website but will be sent to us in an email. Our email servers are provided by Google. We consider Google to be a third-party data processor.

We use a number of additional third-party data processors, including Amazon Web Services (AWS),  Pendo, Atlassian, and FreshDesk to process data on our behalf. These third parties are based in the USA and are GDPR or SOC 2 compliant, or both.

We may disclose information collected if we have a good-faith belief that disclosure is necessary in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders; (ii) if we sell or transfer all or a portion of our company’s business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change, or (iii) as otherwise disclosed in the terms and conditions of our agreements with customers, including our separately posted and applicable Terms of Use for the relevant Services.

We may disclose aggregated or anonymous information where reasonable steps have been taken to ensure the data does not contain your personally-identifying information.

5. Access to Information

You can access any of the personally identifiable information that we collect by making a subject access request in accordance with relevant legislation. You can contact us at team@leandna.com to make a request.

You can ask us to correct or update your personally identifiable information if you consider it to be inaccurate. Email team@leandna.com with information to support your request.

To protect customer privacy and security, we reserve the right to take reasonable steps to verify a customer’s identity prior to granting access to or processing changes or corrections to such information.

6. Third-Party Sites

Our Website may contain links to third-party websites. Please note that the privacy and other policies of any such third-party website may differ materially from this Policy. We strongly recommend that customers review the privacy policies of any such third party prior to submitting personally identifiable information. We have no control over and are not responsible for the information practices of other websites, including those to which we may link and those which may link to us.

7. Children

The LeanDNA website is neither designed nor intended for children who are under the age of 13. In order to ensure compliance with the provisions of the Children’s Online Privacy Protection Act, children under the age of 13 should not provide any personal information to this site. We request that parents and guardians supervise their children’s online activities. LeanDNA will not knowingly collect personal data from children under the age of 13 and will delete such data upon discovery.

8. Opt Out

You can opt out of having your personally identifiable information shared with third parties for reasons other than for the express purpose of delivering the LeanDNA Website, and except as required by law. To do this, you may contact us at team@leandna.com.

You can opt out of receiving future promotional/marketing messages from us by clicking the “Unsubscribe” link found in the footer of our email messages or emailing us at marketing@leandna.com with the subject line “unsubscribe” from the address that you wish to unsubscribe. Please note that if you opt out of promotional/marketing messages, you may continue to receive certain communications from us, such as administrative, services and product announcements, and/or messages about your account.

9. Cookies

When you access or use LeanDNA’s online and/or mobile services, websites, and software provided on or in connection with the services or websites (collectively, the “Website”), (a) you represent that you have read and understand the Cookies Policy and Privacy Policy and (b) you conclude a legally binding agreement (“Agreement”) based on the LeanDNA Terms of Service. Any references to “LeanDNA” shall mean LeanDNA Inc.

By using or accessing the Website, you are consenting to LeanDNA’s use of Cookies as follows:

This policy helps to explain the occasions when and why cookies may be sent to visitors to the Website (referred to in this policy as “we”, “us” or “our”). “Cookies” are text-only pieces of information that a website transfers to an individual’s hard drive or other website-browsing equipment for record-keeping purposes. Cookies allow the Website to remember important information that will make your use of the site more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value. Like most websites, we use cookies for a variety of purposes in order to improve your online experience, for analytics, for report filtering, and for marketing.

When you visit the LeanDNA Website, third parties may place cookies on your browser for targeted advertising purposes.

Persistent Cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). When we use session cookies to track the total number of visitors to our Website, this is done on an anonymous aggregate basis (as cookies do not in themselves carry any personal data). We may also employ cookies so that we remember your computer when it is used to return to the Website to help customize your LeanDNA web experience. Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. You can easily delete any cookies that have been installed in the cookie folder of your browser.

10. Amendments

LeanDNA may amend this Privacy Policy at any time. If LeanDNA is going to use personally identifiable information collected through LeanDNA’s Website in a manner materially different from that stated at the time of collection, LeanDNA will notify users via email and/or via the posting of an updated version LeanDNA’s Website.  All changes take effect seven days after the date of our email, or the date on which we posted the modified terms on our website, or as required by law.  We recommend that you regularly check for changes and that you review this policy when visiting the LeanDNA Website.  If you do not agree with any aspect of the updated policy,  please notify us promptly and cease using the LeanDNA Website. 

Data Controller

The data controller of this website is LeanDNA Inc.

You can contact us at:

LeanDNA

611 S Congress Ave Suite 300, Austin, TX 78704

By phone at: (512) 790-3360

By email at: team@leandna.com